Shipping policy

Order Processing Time
Orders are usually processed and shipped within 1 business day. Orders may also ship on weekends or holidays depending on warehouse operations.

Shipping Locations
We currently ship to the United States and Canada. 

Shipping Methods and Carriers
Orders are shipped from inventory we hold and may be fulfilled through trusted logistics partners, including Amazon’s fulfillment network.
Carriers may include USPS, UPS, FedEx, or local postal services.

Estimated Delivery Times

• United States: 3–7 business days

• Canada: 3–10 business days

Delivery estimates come from carriers and can vary due to factors outside our control.

Shipping Costs
Shipping costs are calculated at checkout based on destination and order weight. Any available free shipping options will appear during checkout.

Order Tracking
A shipping confirmation email with tracking information will be sent when your order ships. Tracking updates may take 24–48 hours to appear.

Wrong or Incomplete Address
Please ensure your shipping address is correct at checkout. We cannot refund or replace orders shipped to an incorrect address provided by the customer.

Lost or Stalled Packages
If your package appears lost or delayed, contact us at support@futharkgames.com and we’ll help resolve the issue.